Behavioural Incident Analysis – A Scientific Approach to Improvement

Cummins workshop

Date: Tuesday, October 15, 2019
Time: 1:00 p.m. - 5:00 p.m.
Location: Narita/Prestwick

Learn and practice Behavioural Incident Analysis for a safer, healthier workplace.

Behavioural incident analysis is a technique that builds on the principles of behavioural and evolutionary science, behavioural analysis and design thinking to enable better understanding of human behaviour and design environments that promote safer and healthier work practices.

By understanding what drives human behaviour we can create safer, healthier environments that will not only result in fewer injuries but improve relationships and business performance too.

During this workshop, we will explore the relevance of:

Cognitive biases (e.g., Fundamental Attribution Error), cognitive dissonance, triggers and reinforcers, the power of the environment, toxic cultures, and celebrating failure.

When leaving this workshop, learners will:

  • Have a structured set of questions they can ask when analyzing any incident
  • Be familiar with the role environment plays in incidents at work
  • Be aware of common cognitive biases and other pitfalls to avoid when analyzing incidents
  • Have a basic plan (or at least a strategy to develop one) to deal with an actual incident in your organization

Participants should bring the details of 1-3 recent incidents at their organization to the workshop, so they can practice analysis techniques during the workshop.

bob cummins croppedBob Cummins

Bob is the founder and CEO of Sodak, a UK based behavioural design company. Bob has been a leader of health and safety in the construction industry for more than 20 years and has been applying behavioural science techniques in business for over 12 years. He has worked with several prominent behavioural scientists and industry leaders to develop a number of successful tools and techniques that when applied, dramatically improve performance.

Nicole gravina croppedDr. Nicole Gravina

Dr. Nicole Gravina is an expert in behavioral science and using behavior-based techniques to create positive change in organizations. Prior to joining the faculty at Florida Institute of Technology, she worked in the applied sector consulting with businesses in a variety of industries helping leaders to improve safety, performance, and engagement and continues to consult. Her research is focused on interventions to improve leadership behaviors, safety, self-management.

John Austin croppedDr. John Austin

“It’s a basic human right to have a safe place to work.” …That’s the thought on which John’s work is predicated. John and his teams have coached leaders in hundreds of companies in 12 countries and students at universities to deliver over 10,000 safety, operations, and quality improvement projects at work that have generated millions of dollars in improvements to businesses.